Lead Technician Course

The newest SoftWash Systems Lead Technician training consists of fifteen individual classes to cover every aspect of training your newest hire, versus the previous ten classes! Already trained your Lead Tech? You can never have too much training – so get the newly updated and revamped lead technician training!


From providing the job description to covering classes such as “Chemical Mixology”, “Professional Courtesy” and “Environmental Standards”, this newly updated course has it all. This course will equip your Lead Tech to complete their duties and responsibilities in the field along with back at the office. This course teaches the technical side of spraying and as well as mixing the products and understanding the ins and outs of the spraying system. Your Lead Tech is an extension of you in the field, this course will help ensure that they are equipped and trained to do the job.


Your Lead Tech must pass a required test at the end of training with an 80% or higher, giving you the confidence of an educated and knowledgeable lead technician. The Lead Technician Course is only one of five individually tailored courses for training your entire staff!

for more information.

  • Job Description - Lead Technician
  • Duties - Lead Technician
  • At the Bench Technical Support
  • Chemical Mixology
  • Respirator Safety
  • Road Rules
  • SoftServ and the Lead Technician
  • Environmental Standards
  • In-Network Professional Courtesy
  • Quality Control and Customer Care
  • In-Network Uniform Standard
  • Surfaces: Roof
  • Surfaces: Flatwork
  • Surfaces: Wood
  • Surfaces: Misc.
  • Surfaces: Windows

This product is EXCLUSIVE for SoftWash Systems In-Network Companies

Contact your Territory Manager to order yours.

Call today 855.763.8669!

Lead Technician Classes

Job Description – Lead Technician

This is the one-on-one digital meeting between AC and any SWS in-network company employee to discuss the responsibilities of their job description. This is the job description for an Assistant Technician.

Duties – Lead Technician

This class will help Lead Technicians understand what their day-to-day duties and responsibilities are in the field and at the office and explain the importance of their role in the business.

At the Bench Technical Support

Now that you have learned about the different chemicals that SoftWash Systems carries, you need to know how to mix them. This class is an in-depth class that shows you how to set your dials on your blend module to achieve the mix you need for the surface you are cleaning.

Chemical Mixology

Now that you have learned about the different chemicals that SoftWash Systems carries, you need to know how to mix them. This class is an in-depth class that shows you how to set your dials on your blend module to achieve the mix you need for the surface you are cleaning.

Respirator Safety

This class dives into more detail about one of the most important pieces of PPE that you and your team members rely on. You will learn about the different types of respirators. what they each do and how to use them properly.

Road Rules Safety

This class covers DOT road rules and driving safely. You share the road with potential customers, it’s important to ensure you are following state requirements along with being a courteous driver.

SoftServ and the Lead Technician

Systematizing your companies production-consumption is key to staying safe and profitable. Lead Technicians are the backbone of your soft washing company. The data they collect at the job site and the processes they complete strengthen your companies position in the marketplace. This class will pull your Lead Technician into the SoftServ™ Process making them a vital player on your team.

Environmental Standards

We all have to do our part to protect the environment. As an exterior cleaning business, there are laws that you have to follow to prevent being fined while on a job. The Clean Water Act outlines what those laws are, and how to make sure you are in compliance.

In-Network Professional Courtesy

Being an in-network company with SoftWash Systems is a big responsibility, especially since we don’t have the constraints of a franchising company. Every in-network company has an obligation to drive the spirit of equitable play and goodwill between close geographical players within the organization. Our hope is that this presentation helps you help us foster the culture of our tribe and keeps conflict down to a minimum.

Quality Control and Customer Care

As your company grows you will encounter two specific areas that may have seemed minor as an owner technician or even an owner-operator. These two areas are quality control and customer care. This class is a discussion of these two factors and how they impact your company. What seemed like a small concern is now magnified as you add more team members and trucks on the road.

In-Network Uniform Standard

The importance of the uniform and the positioning of the Softwash Systems co-branding on the uniform.


This class discusses in depth how to soft wash two of the most common roofing materials you will encounter. Shingle roofs and tile roofs. You will learn spraying techniques, how to dissect the roof in sections, and clean it efficiently.


Flatwork is often thought that the only way to clean it is with pressure. However, in most cases that is not accurate. This class covers the why, how, and how-to on cleaning flatwork using soft washing methods.


Wood can be a delicate surface, this class will teach you how to clean it, what ratios to use and the proper techniques to treat wood in the various structures it comes in.


This class covers the many other surfaces that may not have fallen into our other surface categories. You will learn what attention to detail looks like, how to clean various other materials, and more.


This class covers the art of soft washing windows and all the parts and components that make up a window frame. You will learn tips and tricks as well as solution ratios to make your clients’ windows sparkle and shine.

Want to learn more?

Further your Education by Enrolling in the Certified Applicator Course

Our Certified Applicator is the first level for a professional to participate as an In-Network SoftWash Systems company. The Certified Applicator educational course is designed to teach beginners and professionals how to soft wash profitably. You will receive both a workbook package as well as access to our SoftWash Systems Academy Online, where you will be able to stream educational content at the click of a button. Academy Online is a robust training resource you will use for training both yourself as well as every position inside your company. SoftWash Systems makes hiring and training EASY.

SoftWash Systems offers an education that encompasses all levels of professionals, the best support in the industry, the newest innovations for soft washing equipment, and time tested chemicals that do the work for you!

Call today 855.763.8669!